Monthly Archives: April 2013

Why you should promote your Service Desk staff

Your Service Desk is a flowerbed of talent – look after the seeds, help them grow and they will flourish. That’s why you should always look to fill vacancies in your other IT teams from the Service Desk before looking … Continue reading

Posted in Service Desk Transformation | Tagged , , , | Leave a comment

A Short DevOps History Lesson

I had the pleasure of presenting at the first DevOps Perth meet-up last week. On the night it came as a bit of a surprise to me that people weren’t really aware of how the DevOps movement started. So I thought … Continue reading

Posted in DevOps | Tagged | Leave a comment

DevOps Perth

I’m really excited to be speaking at the first Perth DevOps Meetup at Bankwest tomorrow. I’ll be talking about building a DevOps culture including Agile for Operations teams. If you’re in the area it’s not to late to come along … Continue reading

Posted in DevOps | Tagged , , | Leave a comment