Professional Profile

A people first person with over 17 years of digital and IT experience. Jay is currently an Agile Delivery Lead helping to transform Australia Post into the digital age.

Prior to joining Australia Post, Jay was the Head of Delivery at a social sports startup (PlayUp) and the Development & Operations Manager at Lonely Planet, where he implemented a Service Improvement Program using a variety of different processes and methodologies such as ITIL, Agile, DevOps & Net Promoter.

Personal Profile

Husband and father of 2, Jay is passionate about sport, technology and travel.

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